Cook commented that Apple's self-repair program is very suitable for trained personnel
On November 17, Apple announced a new self-maintenance program. In the future, users can use genuine parts, tools and manuals provided by Apple to repair their iPhones and Macs. Apple said that this plan will be officially launched next year and gradually extended to more countries.
Recently, Apple CEO Tim Cook was interviewed by the media at the entrance of the newly opened Apple The Grove retail store and shared his views on the "Autonomous Maintenance Plan". Cook said that this program is very suitable for those trained technicians, and for most customers, the Apple Store is still the best choice for repairs.
It is understood that after the launch of Apple's self-repair program, the online store will provide more than 200 independent parts and tools to enable customers to complete general repairs on iPhone 12 and iPhone 13. The initial stage of the plan will focus on the most frequently repaired parts, including the iPhone’s display, battery and camera. Self-service repairs for other parts will be opened later next year.
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