Common keyboard problems and how to fix them
Few things are more frustrating than when your keyboard stops working.
From keys not responding correctly to power issues and backlighting
problems, a lot can go wrong with keyboards these days, even if you’ve
picked a reliable model. Let’s take a look at common problems users
experience and what solutions can get you back to typing ASAP.
The keyboard becomes unresponsive
If
the keyboard was working fine before but suddenly stops working
altogether, this indicates a power or software issue. Start with the
basics: If you have a wired keyboard, check that your connection to the
computer is stable and in place. Unplug it and plug it back in again if
necessary. For wireless keyboards, check that they still have battery
life/new batteries and plug them into a source of power to see if that
addresses the issue.
On the software side, if you have a wireless
keyboard, try disabling the Bluetooth connection and re-enabling it to
see if this helps. If not, look to see if you need any updates, and
install them. You should also go to the Device Manager and the Keyboards
sections to check if any drivers need to be individually updated with a
new version.
Even if there are no updates waiting, unplug all
other accessories from your computer except those you need, and reboot. A
full restart without any other connections can fix unresponsive
keyboards.
If all else fails, run a virus check: Some malware can interfere with accessories like keyboards and prevent them from working.
The keyboard turns on but won’t function at all
If
you see the indicator lights turn on but can’t get any response out of
the keyboard, take a look at your connection first. For wired keyboards,
check to see if it’s plugged into the right kind of USB port: Different
keyboards are designed for different USB protocols and may not be
compatible with all ports even if they can turn on. For wireless models,
double-check the Bluetooth connection, and try disabling then
re-connecting Bluetooth to see if this makes a difference.
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